Build a solid yet related work history by starting at entry-level hotel positions like technical support, accounts payable, or even dishwashing. Commitment and stability are desirable traits employers look for in hotel workers, especially since hotels like to invest in their employees.
If you are applying for a concierge position, for example, try working as a secretary to develop your ability to organize, file, and answer the phone.
Some positions may only require solid work experience and/or training such as health and safety training, food safety training, CPR training, or other related training. For example, if you are applying for a lifeguard position, make sure you have CPR training.
Make sure to let your references know that you listed them on your resume before or immediately after applying for the job. Also send them information about the position you are applying for.
For example, if you previously had a bartending job and you are applying for a concierge position, then mention your ability to serve and communicate with a wide range of customers.
If job openings are not currently available, ask if you can leave your resume in case one opens up.
For example, “Good Morning. My name is Jessica Brown. I submitted an application for the concierge position earlier this week. I just wanted to make sure that my application was received. I look forward to hearing from you. ”
For example, “I have had many different jobs throughout the years, but the one thing that has remained constant is my love for developing relationships with customers. From my experience, quality customer service produces loyal customers. "
“Where have you worked previously?” “Why did you leave your previous job?” “What were some obstacles you faced in your last job and how did you handle them?” “Do you tend to solve problems on your own, or ask for help?” “Why would you like to work at this hotel?”
For example, if you are applying for a housekeeping position, business casual attire is appropriate. If you are applying for a concierge or managerial position, then formal business attire may be more appropriate.
If you cannot handle night shifts, then the hotel industry may not be for you.
For example, if you sense that a client is unhappy due to stiff body language and a curt attitude, then offer the client a complimentary drink or room service to appease them.
